Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (https://designandconquer.com.au). In this Privacy Policy, we, us or our means Design and Conquer (ABN 83 473 116 160).

Personal information

The types of personal information we may collect about you include:

• your name;
• your contact details, including email address, phone number and address;
• details of products and services we have provided to you and/or that you have enquired about;
• information you provide to us through enquiry forms or direct communications;
• your browser session and device/network information, and information about your access and use of our website, including through the use of cookies and analytics tools.

We may collect these types of personal information directly from you or from third parties.

Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes:

• to enable you to access and use our website;
• to contact and communicate with you;
• for internal record keeping and administrative purposes;
• for analytics, market research and business development, including to improve our website and services;
• for advertising and marketing, including to send you promotional information where permitted;
• to comply with our legal obligations and resolve disputes.

Disclosure of personal information to third parties

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, including IT service providers, data storage, web-hosting and server providers, and marketing/advertising providers;
• our employees and contractors;
• professional advisers (such as accountants, insurers and lawyers);
• courts, tribunals, regulatory authorities and law enforcement officers, as required by law;
• third parties that collect and process data, such as Google Analytics.

Some third parties may store data outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that they protect your personal information in a manner consistent with the Australian Privacy Principles.

Sensitive information

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. We do not intentionally collect sensitive information. If sensitive information is collected, it will only be used and disclosed as permitted or required by law.

Your rights and controlling your personal information

By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or our ability to respond to you.

You may request access to, or correction of, the personal information we hold about you. You may also opt-out of marketing communications at any time by contacting us or using the opt-out facilities provided.

If you believe we have breached the Australian Privacy Principles, you may make a complaint using the contact details below. We will investigate and respond in writing.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, transmission over the Internet is at your own risk and we cannot guarantee absolute security.

Cookies and web beacons

We may use cookies and similar technologies on our website to improve user experience and analyse website performance. You can disable cookies in your browser settings, though this may affect website functionality.

Links to other websites

Our website may contain links to other websites. We are not responsible for the protection and privacy of any personal information you provide while visiting those websites.

Amendments

We may, at any time and at our discretion, update this Privacy Policy by publishing the amended policy on our website. We recommend you check this page regularly.

Contact

For any questions, notices, access requests or complaints, please contact us at: